Should I send my request as a change or as a new feature?
If the change can be made on a screen that already exists, choose Change; if you want a new page, a new feature or separate work, choose New feature, and if you are not sure, we can reclassify it.
Change
Choose it when something on an existing screen needs changing: a text, a photo, a price, the opening hours, a new product, a legal text. It comes out of the monthly allowance.
New feature
Choose it when you want something the site does not have yet, or that the monthly fee does not cover: a new page, a new feature, branding, text written by us, a connection to other software. Then:
- we send a fixed-price quote, not an hourly rate;
- after accepting it, you sign an annex to the framework contract;
- work starts after payment.
If you are not sure
Send it the way you think. If a request sent as a change is really a new feature, or the other way round, we can reclassify it.
Let us look at your site.
The quote form takes two minutes: package, add-ons, your company details. You see the price at once, and it commits you to nothing.