How do I ask a question or write about a request in progress?
On the request page you write to us under Messages, ask about a quote with its question button, or simply reply to the e-mail you got about the request; everything goes into the same thread.
The Messages section
Each request has its own thread. On the request page you write to us under Messages, and see our replies there too. The History shows what has happened with the request so far.
A question about a quote
If you have a question about a quote, ask with its question button; we answer in the thread and, if needed, send a new quote. If you decline it, you can say why, but you do not have to.
When we ask
If we need information or a decision for the work, we send you a follow-up question. The request is then marked as your turn, and you answer from the same place.
From e-mail
You can simply reply to our e-mails about the request: your reply goes into the same thread and shows in the portal too.
After closing
The thread stays after the request is closed; you can look back at it any time.
Let us look at your site.
The quote form takes two minutes: package, add-ons, your company details. You see the price at once, and it commits you to nothing.